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Status Added/Resolved 🎉
Created by Guest
Created on Nov 19, 2020

User Search needed to be Cleared in the platform

User Search cannot be cleared once user performs a search under Devices or Group option.

Once after Search is cleared, Devices or Groups are not listed when user performs any specific search in the "Search" field (which is at the top right corner). Also, it throws the error “Please type something to execute a search”.

Steps To Reproduce:

1. Navigate to Device Management -> Groups.

2. Go to Search option which is at the top right corner.

3. Give any search criteria and Enter.

4. Observe that there is no option for the user to clear the Search and none of the Groups are visible to the user.

Recovery: User has to navigate back to Groups in order for the groups to be visible.

Note: Same behaviour is observed for the Search option implemented under "All devices" and "Home" button under Device Management.

However, the above option to Clear user search is available for Search option under "Add Group"

Hence this request is to have the option to clear the Search criteria to be cleared and to list all the devices back as per user expectation and also to remove the above error displayed to the user.


Note:

This request has been raised based on the open ticket with ZenDesk ID "2933" and as suggested by Elias Weingartner and Alexander Raubal from SAG after demonstrating the issue to SAG team members.

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  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Aug 10, 2021

    Thanks a lot for the feedback and sorry for not responding earlier. Based on your and other feedback we did implement various improvements to the search feature with the 10.10 release. For further details have a look on https://cumulocity.com/guides/releasenotes/release-10-10-0/whatsnew-10-10-0/ or just test the new feature on any tenant on our preview instance "eu-latest".