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Cumulocity IoT Feedback Portal
Status Added/Resolved 🎉
Created by Guest
Created on Sep 9, 2019

The map widget does not display all devices when inventory permissions are used

There is a limit on the map view on how many pins we see. Some customers can't even see 1 pin and this is very frustrating 

  • ADMIN RESPONSE
    Nov 12, 2020

    This feature will be available with Cumulocity IoT 10.7 or any later release.

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  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Nov 12, 2020

    The default limit is 100. However, this might be different for your instance.

  • Guest
    Reply
    |
    Nov 12, 2020

    Hi Nikolaus

    What’s configured maximum limit?

    Kind regards
    Mohammed Alshimeri
    IT Developer- iConn

    Claybrook Drive
    Washford Industrial Estate
    Redditch, B98 0DS
    United Kingdom
    Email: mohammed.alshimeri@gardnerdenver.com

    Office: +44 (0)1527 838 270

    Website: www.irco.com

    [cid:image003.png@01D5F30C.ADF1CDC0]

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Nov 12, 2020

    Hi Mohammed, with Cumulocity IoT 10.7 or later, the map widget will display all devices the user has permissions to view until the configured maximum limit.

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Sep 2, 2020

    Hi Mohammed, the map widget gets very slow when rendering a high number of pins. For this reason there is still a limit. I believe that this limit is configurable. What has been changed is the behaviour you observed (customer has permissions to access 10 devices but only sees one map pins). This should not happen any more.

  • Guest
    Reply
    |
    Sep 2, 2020

    Hi,

    It’s taken a while but I got told there is no limit ? and you are stating 100?

    Kind regards

    Mohammed Alshimeri
    IT Developer- iConn

    Claybrook Drive
    Washford Industrial Estate
    Redditch, B98 0DS
    United Kingdom
    Email: mohammed.alshimeri@gardnerdenver.com

    Office: +44 (0)1527 838 270

    Website: www.irco.com

    [cid:image003.png@01D5F30C.ADF1CDC0]

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Sep 2, 2020

    Hi Mohammed, I am glad to inform you that this idea has finally been implemented. Sarting with the 10.7 release which is planned to be released in October, the map widget will display all devices the user can access (inventory permissions) up to a limit of 100 devices.

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Oct 10, 2019

    Hi Mohammad,

    I would like to give a brief update. We were having a few internal discussions with our R&D department and are currently evaluating two different solutions to address the issue of not all relevant devices being displayed within the map widget with inventory permissions enabled.

    One solution is around modifying the map widget to load additional devices as long as not all devices have been queried and the map limit was not reached. The second option is around changing the way we handle permission checking on the backend.

    Unfortunately, both are non-trivial system changes we need to analyse in depth. I will keep you posted!

    Regards,

    Nikolaus

  • Guest
    Reply
    |
    Sep 23, 2019

    Hi Nikolas,

    Tuesday works for me. Please send out an invite.

    Kind regards

    Mohammed Alshimeri
    IT Developer- iConn

    Gardner Denver Ltd, Redditch
    Claybrook Drive
    Washford Industrial Estate
    Redditch, B98 0DS
    United Kingdom
    Email: mohammed.alshimeri@gardnerdenver.com
    Mobile:

    Website: www.gardnerdenver.com

    [GD emlogo4]

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Sep 20, 2019

    Hi Mohammed,

    a quick call seems to be a good idea. Any additional information you can provide me on this is appreciated as this way, I can have a chat with the R&D team in advance.

    Monday, Tuesday and Friday at 17:00 CEST would work well for me.

    Regards,

    Nikolaus

  • Guest
    Reply
    |
    Sep 20, 2019

    Hi Nikolaus,

    Can we set up a quick 10 min call in the dairy next week. Maybe easier to explain this on a call ?

    Let me know how you wish to proceed ?

    Kind regards

    Mohammed Alshimeri
    IT Developer- iConn

    Gardner Denver Ltd, Redditch
    Claybrook Drive
    Washford Industrial Estate
    Redditch, B98 0DS
    United Kingdom
    Email: mohammed.alshimeri@gardnerdenver.com
    Mobile:

    Website: www.gardnerdenver.com

    [GD emlogo4]

  • Admin
    Nikolaus Neuerburg
    Reply
    |
    Sep 20, 2019

    Hi Mohammed,

    thanks for the feedback and sorry for getting back late. I don't understand why some customers do not see a single pin as the limit is far higher. A short explanation would be highly appreciated.

  • Guest
    Reply
    |
    Sep 16, 2019

    Any feedback on this ?

    Mohammed Alshimeri
    IT Developer- iConn

    Gardner Denver Ltd, Redditch
    Claybrook Drive
    Washford Industrial Estate
    Redditch, B98 0DS
    United Kingdom
    Email: mohammed.alshimeri@gardnerdenver.com
    Mobile:

    Website: www.gardnerdenver.com

    [GD emlogo4]