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Cumulocity IoT Feedback Portal
Status Future consideration
Created by Guest
Created on Nov 15, 2019

Reports on Timezone-settings instead of UTC

The reports are now scheduled on UTC instead of the timezone of the customer. This cannot be true for a Internet Service. If a customer out of the UTC-zone wants to schedule his reports he/she has to calculate on which time he has to set the schedule, so it would arrive on time in his/her timezone.

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  • Admin
    Nikolaus Neuerburg
    Nov 20, 2019

    Thank you for the feedback. The reports were always scheduled in UTC time but based on customer feedback we now explicitly mention this in the UI. I agree with you that an export in user time is the better solution.

    After discussing this with the development team, it turned out that a conversion for a schedule like 9:00 on first day of the month from UTC cannot be converted on UI side. Based on the current implementation their is no way to change this behaviour in the backend without a major refactoring. Hence, for now we will keep this idea in the backlog.