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Created by Guest
Created on Aug 28, 2024

MQTT static template - Operation for clearing an alarm on the source device

Devices can raise alarms via SmartREST templates such as 301, 302, 303, 304 and 305.

Devices can also clear alarms via SmartREST via the templates such as 306 and 307.

However, there is no standard way to backpropagate the alarm status to the device, if the alarm was acknowledged or cleared via Cumulocity user interface. A special operation would be appreciated. Here you can find some suggestions:

5xx,DeviceSerial,c8y_TemperatureAlarm,ACK
5xx,DeviceSerial,c8y_TemperatureAlarm,CLEAR

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    Aaron Raab
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    Sep 23, 2024

    Hi Attila,

    there are ways to do this (e.g. you can trigger an operation via streaming analytics to let the device know). However, to be able to help you better, we would like to better understand your exact use-case as our concepts do not include that the device needs to know whether there is an active alarm or not in the platform. Why does the device need to care about it?

    Best regards,

    Aaron