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Cumulocity IoT Feedback Portal
Status Future consideration
Categories Platform Management
Created by Khademul Kabir
Created on Jan 26, 2023

Password expiry warning

Problem Statement:

At the moment user doesn't get any warning about their password expiry. If user didn't login for a while and password lifetime expired, then they only get to find it out at the time of login. This becomes a problem when user uses a login for any script or cronjob, as it breaks the task. Number of our customers requested about this and seems to be a basic requirement like any other application login.

If customer login gets disabled for not logging in certain period of time, then a password expiry warning has to be a pre-requisite.


  • Less customer query to assurance team

  • better user management

  • less interruption is scheduled task

  • Improved customer satisfaction

  • Attach files
  • Admin
    Elena Mancheva Zajkovska
    Feb 27, 2023

    This is a sensible requirement that should be implemented.

    Use case 1: Admins and users will be alerted about password changes and act upon the received e-mail

    Use case 2: scripts/tests that have an account will send a notification to an e-mail

    Note*** If an e-mail is generic and no one checks it, the problem will continue to persist

    Any admin is aware of how long a password expiry is set for the accounts, in accordance with their security protocols. All users can be informed about the limitation until the permanent solution is solved.