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Cumulocity IoT Feedback Portal
Status Clarification needed
Categories Platform Management
Created by Mohammed Ali Khan
Created on Nov 1, 2023

To be able to identify the Tenant primary Admin from the list of users in the Administration application

Currently there is no means to identify the Tenant primary admin from the other admins in the tenancy. All admins are displayed in the similar fashion and It creates a sense of confusion to differentiate between the primary admin and other admins.

Customers, sometimes going plainly by the UI, raise issues saying that the two admin users are behaving differently in terms of roles/permissions without realising the fact that tenant primary admin has extra privileges eventhough the UI has no specific differentiation between primary admin and other admins.

Since tenant primary admin has extra privileges compared to other admins in a tenancy, it becomes necessary to differentiate between both in terms of UI appearance so that they are easily recognisable and avoid any confusions. It also helps us in guiding the customers about the different privileges between both.

Note: Tenant primary admin has tenant management role/permissions in addition to other admins, however UI has no difference between both.

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  • Admin
    Jane Porter
    Nov 2, 2023

    Hi Mohammed,

    Thank you for raising this feature, we are however a little confused. All administrators have the same permissions, can you please clarify what you mean by 'primary admin'? Given you have your own environment are you talking about the Management Tenant, an Enterprise Tenant or a Standard Tenant? and precisely which extra privileges do you refer to?

    Many thanks, Jane.

    1 reply